Refund policy

Return & Refund Policy

At Lithix.shop, we want you to be satisfied with your purchase. If you are not completely happy, you may request a return or refund under the following conditions.

Returns

  • Items can be returned within 7 days of delivery.

  • The product must be unused, in its original packaging, and in the same condition as received.

  • Certain items may not be eligible for return due to hygiene or safety reasons.

Refunds

  • Once we receive and inspect the returned item, we will notify you about the approval of your refund.

  • If approved, the refund will be processed within 5–7 business days using the original payment method.

Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us immediately so we can resolve the issue.

Return Shipping

Customers may be responsible for return shipping costs unless the product is defective or incorrect.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: info@lithix.shop
Address: Gulshan-e-Hadeed, Karachi, 74200, Pakistan